HOW IT WORKS
Your Care Journey
Our Process, Built for You
At Homefront, we believe exceptional care starts with listening first. Whether you need daily living assistance or specialized medical support, our streamlined, 5-step process ensures you receive the right level of care , right in the comfort of home.
Initial Consultation & Inquiry
Friendly Phone Call or Online Inquiry
We begin by discussing your needs over the phone or through our online form. It’s your chance to share any concerns—whether it’s needing help with meal prep or recent post-hospital instructions.
Clarifying Your Care Goals
Our intake specialist listens carefully to understand if you’re seeking non-medical home care (like companion care, personal care, or respite) or if you might benefit from skilled home healthcare (like nursing, therapy, or wound care).
Home Visit & Safety Evaluation
In-Person Assessment
Next, we schedule a convenient time to visit your home. This allows us to see the living environment firsthand, identify any potential safety hazards (loose rugs, stairs, etc.), and gauge your daily routines.
Listening First
We focus on learning about your lifestyle, your health concerns, and your personal preferences. Our goal is to ensure we address both immediate needs and long-term well-being—whether that involves light housekeeping or specialized medical monitoring.
Personalized Care Plan
Collaborative & Customized
We take what we’ve learned and craft a Client-Specific Care Plan. This plan could include basic tasks like meal prep and companionship, or skilled services like medication management and physical therapy, depending on your situation.
Flexibility for Changing Needs
Our unified Home Care + Home Healthcare model means we can adjust as your health evolves. If non-medical assistance is enough now, but you need skilled services in the future, we’ll seamlessly add or modify your plan.
Caregiver Matching & Introduction
Advanced Matching Process
Using our innovative matching algorithm, we connect you with caregivers or clinicians best suited to meet your specific needs, personality, and preferences
Meet Your Care Team
Our Quality Care Leaders personally introduce you to your matched caregiver(s). This step ensures everyone feels comfortable, sets expectations, and reviews the customized care plan together.
Ongoing Support & Care
Consistent Check-Ins
From day one, we remain actively involved. Our Quality Care Leaders monitor your satisfaction, address any concerns, and make sure your plan stays aligned with your evolving health and lifestyle.
Adaptable Services
If your mobility changes or a doctor prescribes new therapies, we’ll refine your plan—adding skilled nurses, therapists, or additional support as needed. This seamless approach saves you from having to switch providers or coordinate multiple agencies.
Take the Next Step
Our five-step process is designed to keep you informed, supported, and confident at every stage. If you’re ready to discover how Homefront’s unified in-home care approach can help you or a loved one maintain dignity, comfort, and independence.
Personalized in-home and skilled home healthcare services for a life of connection and comfort.
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FORT WAYNE OFFICE
(260) 704-3922
INDIANAPOLIS OFFICE
(317) 989-2116
VALPARAISO OFFICE
(219) 241-6410
MUNCIE OFFICE
(765)-442-3553